Undergraduate studies - Economics and Tourism

COURSE CODE	COURSE TITLE	ECTS
TPR3	Tourist Product and Destination Development	7

Basic info

Undergraduate

3rd

Obligatory

Tour Operators & Tour Guiding

Winter

Serbian and English

Course description

System and functioning of tourism. Characteristics of tourism industry. Problems in placing tourist products. Travelling as value chain for customers and tourist experience. Definition and function of intermediaries in tourism. Scope, forms and effects of intermediaries. Formal and informal intermediaries in tourism. Role of intermediaries at certain stages in tourist experience. Economic, legal, cognitive and emotional aspects of intermediaries. Distribution system in tourism and its components. Current changes in the distribution system. Strategies of distribution. Role of the Internet. Interpretation as a form of intermediaries. Problems with quality and professional deontology in intermediaries.

References

1. Spasić, V., Rabotić, B., Poslovanje turističkih agencija, VTŠ, Beograd, 2012.
2. de Souto, М.S., Group Travel, 2nd edition. Delmar Cengage, 1993.

Classes per week

5+1

Grading (max. points 100)