Undergraduate studies - Economics and Tourism

COURSE CODE	COURSE TITLE	ECTS
PHP3	Hotel Operations	7

Basic info

Undergraduate

3rd

Obligatory

Tourism, Hotel Management

Winter

Serbian

Course description

Defining management, classification and structural features of hotels; Tourism market and its impact on hotel operations; Modern tendencies in business orientation of hotels; Growth and development of international hotel chains; Adapting hotels and other types of accommodation to market tendencies; Business cooperation of hotel enterprises; Service program of hotels and restaurants; Organizational structure management of hotels; Hotel human resource management; Hotel procurement and sale management; Finance and cost management of hotels; Hotel Quality Management; Sustainable management of hotels.

References

1. Čačić. K., Poslovanje hotelskih preduzeća, Univerzitet Singidunum, Beograd, 2010.
2. Genov, G., Menadžment u hotelijerstvu, Visoka turistička škola, Novi Beograd, 2012

Classes per week

5+1

Grading (max. points 100)